1. Must be able to speak in Telugu, Hindi, English
2. Proven experience in tele calling or customer service role preferred
3. Excellent verbal communication skills and a polite, professional demeanor
4. Strong interpersonal skills and the ability to build rapport with clients and partners
5. Ability to multitask and prioritize tasks effectively
6. Basic computer skills and familiarity with CRM software is a plus
7. High school diploma or equivalent required; additional qualifications in sales or customer service are advantageous
Key responsibilities:
1. Conduct outbound calls to clients and channel partners in a timely manner
2. Provide information about our products/services, promotions, and offers
3. Identify potential leads and opportunities for business development
4. Maintain accurate records of all interactions and follow-up activities
5. Address client inquiries and resolve issues promptly and effectively
6. Meet and exceed daily, weekly, and monthly call targets
7. Collaborate with the sales and marketing teams to ensure alignment with organizational goals
8. Stay updated on product/service features and industry trends
9. Uphold company values and adhere to established protocols and guidelines
10. Continuously strive to improve efficiency and effectiveness in call handling
Key responsibilities:
1. Conduct outbound calls to clients and channel partners in a timely manner
2. Provide information about our products/services, promotions, and offers
3. Identify potential leads and opportunities for business development
4. Maintain accurate records of all interactions and follow-up activities
5. Address client inquiries and resolve issues promptly and effectively
6. Meet and exceed daily, weekly, and monthly call targets
7. Collaborate with the sales and marketing teams to ensure alignment with organizational goals
8. Stay updated on product/service features and industry trends
9. Uphold company values and adhere to established protocols and guidelines
10. Continuously strive to improve efficiency and effectiveness in call handling
Work From Home Full Time Hyderabad Fresher